Where we deliver, how an order travels and what happens when a courier is delayed.
Delivery
01
Processing
Orders placed before 2pm on a working day are usually dispatched the same day. You will receive a confirmation email with tracking when your order ships.
02
Delivery options
Standard delivery (2–4 working days) and express delivery (1–2 working days) are available at checkout. Free standard delivery applies over the threshold shown in your basket.
03
International
We ship to most countries. Delivery times and costs are calculated at checkout. Any customs duties or import taxes are the responsibility of the recipient.
04
Tracking
Track your order any time using the link in your dispatch email or from your account.
05
Delays
Occasionally couriers experience delays beyond our control. If your order has not arrived within the estimated window, contact us and we will chase it for you.